VREDU Co., Ltd. (hereinafter referred to as “our company”) ‘collects, uses, and provides personal information based on the user’s consent’ and ‘actively guarantees the user’s rights (right to self-determination of personal information)’.
We comply with the relevant laws, personal information protection regulations and guidelines of the Republic of Korea that information and communication service providers must comply with.
“Personal information handling policy” refers to the guidelines that the company must abide by so that users can use the service with confidence by protecting their valuable personal information.
This Privacy Policy provides information related to our personal information processing, explains the rights you have and how you can exercise them, and if you have any inquiries regarding your personal information while using our services, you can contact us. We will guide you through the contact information of the person in charge of personal information protection and the person in charge.
1. Information on personal information collected and use
The scope of application of this policy includes all information within the services provided by us. We may collect personal information generated directly or indirectly by users while using the service and may use it to improve service quality. Collected personal information can be pseudonymized so that a specific individual cannot be identified and processed for statistical writing, scientific research, and public record preservation. At this time, pseudonymous information is separated from additional information to prevent re-identification, stored and managed separately, and necessary technical and managerial protection measures are taken.
2. Provision of personal information
The head office collects the following personal information.
| 2.1 Information provided by customers |
| -We collect user names, images, nicknames, e-mails and other information directly entered by customers. |
| 2.2 Automatically Collected Information |
| – Automatically collects user behavior information that can be collected using cookie information and other collection technologies generated while the user uses the service. |
| 2.3 Information we collect through other channels |
| – We may also collect customer information through third parties. For example, through our tour partners, we collect information about our customers and use it to improve the quality of our services. In addition, when you log in or sign up for a social media account, we may receive personal information (e.g., username, basic profile user information, etc.) We may collect personal information from feature improvement companies. |
[Personal information collection items]
| service name | Required |
| When signing up | email address, password |
| When purchasing travel products (commercial personal information) | Name, mobile phone number, landline number, address |
| In the process of using the service, the following information may be automatically generated and collected. IP address, cookie, date and time of visit, service use record, bad use record, device information |
We use the member’s personal information within the scope notified in the ‘Guide to Collection and Use of Personal Information’,
※ When purchasing travel products, you can check the details of personal information provided to third parties for each product.
※ Notice on the right to refuse consent, etc.
Providing personal information is essential for using the service. You may refuse to provide personal information, but in this case the use of the service may be restricted.
3. Personal information retention and use period, destruction procedure and method
The retention and use period of the collected personal information is from the time the service use contract is concluded (member registration) to the service use contract termination. In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved.
However, if there is a need to preserve it in accordance with the relevant laws and regulations, the company will keep the member information for a certain period set forth in the relevant laws and regulations as follows.
3.1 Reasons for retaining personal information according to related laws
We may retain your information for as long as necessary for purposes that may be required by law, such as tax and accounting. In addition, in order to maintain and improve service quality, the customer’s personal information may be retained as long as the customer continues the service, and may be retained for 10 years after the customer’s use of the service is terminated.
3.2 Destruction Procedure
After the purpose is achieved, the user’s personal information is moved to a separate DB (in the case of paper, a separate filing cabinet) and stored for a certain period of time according to internal policies and reasons for information protection in accordance with other relevant laws (see 4.1), and then destroyed. At this time, the personal information transferred to a separate DB is not used for purposes other than those specified by the law or exceeding the purpose agreed to by the member.
3.3 Destruction method
Personal information printed on paper is shredded with a shredder or destroyed by incineration, and personal information stored in the form of electronic files is destroyed using technical or physical methods that cannot reproduce records.
3.4 Introduction of personal information validity period
The personal information of customers (long-term non-users) who do not have a record of use for one year after the last use of our platform will be separately separated and safely managed. guide. Separately stored personal information is stored for a certain period of time and then destroyed according to the reason for information protection retention in accordance with the relevant laws and regulations (see 4.1).
4. Customer rights and obligations
4.1 Your rights
Customers may request modification, withdrawal of consent, deletion, or viewing of the collected information at any time. However, when withdrawing or deleting consent, some or all of the services may be restricted. Personal information collected by us can be checked in the following ways.
| division | How to check collected personal information |
| EnjoyStreet webpage | Bottom of the homepage > Privacy Policy |
| EnjoyStreet Mobile | Mobile App Bottom > Privacy Policy |
For information that cannot be directly accessed through the EnjoyStreet web or app, visit the EnjoyStreet Customer Center (help@enjoystreet.com) to confirm.
If you wish to request withdrawal of consent, deletion of personal information, or suspension of processing, please visit the EnjoyStreet Customer Center (help@enjoystreet.com) can be requested. In addition, customers may withdraw their consent to the collection and use of personal information at any time by withdrawing from membership. Upon such request, some or all of the Services may be restricted. In addition, when there are special provisions in the law or it is unavoidable to comply with legal obligations, when there is a risk of harming the life or body of another person, or when there is a risk of unfairly infringing on the property or other interests of another person, personal information If it is difficult to fulfill the contract, such as not being able to provide the service agreed with the data subject if not processed, and the information subject does not clearly state their intention to terminate the contract, it may be difficult to withdraw consent, delete, or suspend processing.
We will not use the information or provide it to others until the requested processing is completed. In addition, if wrong personal information has already been provided to a third party for a reasonable reason, the result will be notified to the third party without delay to withdraw consent, delete, or stop processing.
4.2 Customer Obligations
Customers have an obligation to protect their personal information, and in case of negligence of the customer or related laws such as transfer, rental, loss of ID (e-mail address), password, access media, etc. The company is not responsible for any problems caused by leakage of personal information due to problems on the Internet that the company cannot control despite due diligence, such as hacking using methods or technologies that cannot be blocked by the following security measures. Customers must keep their personal information up-to-date, and customers are responsible for any problems arising from incorrect information input by the customer. If you sign up for membership by stealing someone else’s personal information or process payment by stealing your ID, you may lose your customer qualification and be punished according to relevant laws and regulations. The customer is responsible for maintaining the security of ID and password, and cannot transfer or lend them to a third party. Customers are obliged to cooperate with periodic activities for security in accordance with the company’s privacy policy.
5. Internet access information file setting and customized service information
VRedu may collect and store information automatically generated during service use or non-personally identifiable device information in order to provide convenient and efficient personalized service to each customer.
5.1 Cookies
Cookies are small text files that are transmitted and stored on the user’s device when accessing the website to ensure the efficient and safe use of the web by the user. If you visit the website again after the cookie is saved, the cookie recognizes the website user’s device and automatically recalls the past settings and past usage history. In addition, by analyzing the service information visited, service access time and frequency, information generated or provided (input) while using the service, etc., we can provide services (including advertisements) tailored to the customer’s taste and interest. Customers have a choice about cookies, and by setting options in the web browser, they can accept all cookies, go through confirmation whenever cookies are saved, or refuse to save all cookies. However, if you refuse to install cookies, using the web will be inconvenient and you may have difficulty using some services.
6. Technical and administrative measures for personal information protection
VREDU implements the following measures to protect personal information.
Encrypted storage: Unique identification information, passwords, and payment information that are required by law to be encrypted are encrypted and stored, and are transmitted using encrypted communication sections.
Safe management: We use an intrusion prevention system and a threat detection system to prevent leakage and damage of personal information from hacking or viruses. Personal information is safely transmitted and received over the network through encrypted communication, etc.
Minimization of personal information handlers: We manage the number of employees who handle personal information to a minimum, and reduce the possibility of personal information leakage by blocking the connection to the Internet network for employees’ work PCs that can download personal information. In addition, regular and non-regular training is conducted to raise employees’ awareness of personal information protection.
7. Personal Information Protection Officer and Inquiry Information
In order to oversee and take responsibility for the work related to customers’ personal information, and to handle complaints and damage relief related to personal information, we designate and operate the person in charge of personal information protection and the department in charge as follows. For inquiries, complaints, and damage relief related to all personal information protection that may occur while using the services provided by the company, you can contact us by contacting the following. VR Edu will answer and process these inquiries without delay.
| Person in charge of personal information management |
| Name: Jaehun Kim / Contact: 010-4002-1839 / Email:huns@vreducation.kr |
In addition, if personal information is infringed and you need to report or consult, you can contact the following organizations for assistance.
Personal information infringement report center: (without area code) 118 / (website: privacy.kisa.or.kr)
Supreme Prosecutor’s Office Cybercrime Investigation Team: (without area code) 1301 / (Website:www.spo.go.kr)
National Police Agency Cyber Security Bureau: (without area code) 182 / (website: cyberbureau.police.go.kr)
8. Duty of notice
The Privacy Policy may be amended for purposes such as to reflect changes in laws or services. If the personal information processing policy is changed, we will notify you of the change without delay through the notice section of the platform or by e-mail, and the changed personal information processing policy will take effect from the date indicated in the notice.
However, when there is a significant change in user rights, such as a change in the items of personal information collected or the purpose of use, we will take measures so that the user can easily recognize the changed information at any time.
We value the information of our users and promise to do our best to ensure that users can use our services with greater peace of mind.